One of the largest Assisted Living Centers in the US had to upgrade its almost 300 sites in order to support new applications that they planned to deploy to the field. They needed someone who understood how to work in non-standard environments (such as old buildings, unique architecture, solid walls, and glass) and who could install cabling according to uniform specifications, no matter where the facility was located.

They called PRS because they could get a local tech that would walk through the facility and know exactly what it would take to complete the install according to their specifications. There would be no surprises and costly add-ons.

They also chose PRS because of the dedicated project management team that ensured all the details were handled. The project managers notified site contacts, scheduled techs, and notified the Assisted Living Center’s corporate IT staff as to the status at each facility. Because PRS handled all of the details, the corporate staff was free to focus on more strategic issues related to the project.

The corporate staff also utilized SiteSource, PRS’s on-line project information center, so that they could view all deliverable for each site, view schedules, manage changes, and get a view into the project manager’s notes for every install. This allowed the company’s staff to provide consistent, up-to-date reports to their management so that they could demonstrate that their project was on-time and on-budget.